Customer Experience Team Member for Hire!

posted in Company

Monday, May 16, 2011

Join the ShootDotEdit Team!

WHO WE ARE: ShootDotEdit.com. We are a rapidly growing start-up company who partners with, and serves professional wedding photographers world wide. We specialize in Digital Post Production for the wedding pro. We are on the hunt for a person interested in joining a team culture where laughter is plentiful and delivering happiness to our pro wedding photographers is a core value.

YOU: You love the idea of co-creating along side of those you work with. Helping customers (even grumpy ones) is natural to you and something you would consider a strength. Your verbal and written skills are pretty dang good. When contacting us, please showcase who you are. Send a video, send a pic! Send us something we want to read, something funny, something that describes you! The “Same Ol’” resume’s are a dime a dozen :)

YOUR POSITION: Delivering happiness to our pro wedding photographers is our company focus. A robust and healthy understanding of who we are, what we do, and how that translates to the world of pro wedding photographers is major ingredient to this position’s success. And, then of course, delivering that message in a way that leaves our photographers raving about how much they love you is how this all plays out!!! You will support our active and inquiring customers ONLY. We DO NOT cold call. We use Skype, Phone, Dropbox, and Email as our communication vehicles.

EXPERIENCE and/or EDUCATION:

1. Experience serving and supporting professional photographers
2. Professional / Pro-sumer Digital Photography background (1-3 years preferred)
3. Basic Adobe Lightroom knowledge
4. Basic MAC and PC knowledge (1-3 years preferred with both OS)
5. Basic knowledge of Pro Camera/Lense knowledge (Canon+Nikon)
6. Internet savvy
7. Facebook and Twitter Savvy

COMMON. SENSE.
Our entire Team runs the “Ship”. And, we trust everyone to make solid and trust worthy decisions. We are interdependent of one another.  And, so, we trust the team to make decisions that will benefit the entire team.

ADDITIONAL RESPONSIBILITIES:
• Mandatory participation in “hallway bowling” and “T-Shirt Tuesday”
• Sign off on a nick-name
• Do not eat all of the lab “Gold Fish”. We all share those!

START DATE: Now.

HOURS: Part Time – 15-20 hours per week (Ability to FLEX into a Full time week is a plus)

LOCATION: Cedros Design District, Solana Beach, Ca

Comments

  • Karolina: Oh why all cool things happen in US?? :(((( I would loooove to apply but I am kind of stuck in Wales for some time uh. Maybe next time :D (06.23.2011 11:15am)
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